Frequently Asked Questions (FAQ)

1. What areas do you service?

We provide professional residential window cleaning services within a 100-mile radius of Iron River, Michigan. If you’re unsure whether we cover your location, feel free to contact us!

2. Do you offer free quotes?

Yes! We offer free, no-obligation quotes for all window cleaning services. You can request a quote online, by phone, or via email.

3. What’s included in your window cleaning service?

Our standard window cleaning service includes:
✅ Exterior Window Cleaning
✅ Interior Window Cleaning (if requested)
✅ Screen Cleaning (optional add-on)
✅ Frame & Sill Wipe Down (optional add-on)

We can customize our services based on your needs!

4. Are you insured?

Yes! UP Window Wizards LLC is fully insured, giving you peace of mind knowing your property is in safe hands.

5. What payment methods do you accept?

We accept cash, credit/debit cards, and online payments for your convenience.

6. How often should I have my windows cleaned?

We recommend twice a year for most homes—once in the spring and again in the fall. However, if you live near a busy road, lake, or construction site, you may benefit from more frequent cleanings.

7. Do I need to be home for the cleaning?

For exterior window cleaning, you don’t need to be home as long as we have access to your windows. If you’d like interior cleaning, we’ll schedule a time when you’re available.

8. What happens if it rains on my scheduled cleaning day?

Light rain won’t affect our cleaning process, but if there’s heavy rain or storms, we will reschedule at no extra charge.

9. Do you offer any discounts or promotions?

Yes! We offer:
💰 Discounts for early bookings
💰 Referral discounts – Refer a friend and both get savings!
💰 Loyalty discounts for repeat customers

10. How do I schedule an appointment?

You can schedule your window cleaning by:
📲 Calling us at 906-284-7671
📧 Emailing us at UPWindowWizards@gmail.com
💻 Filling out our online quote request form